EXPERIENCE

Verscom Technologies:


Verscom tech

Designation:


Network Operation Center Engineer

Duration:


August to November 2015

Location:


Lahore, Pakistan

Responsibilities


Monitoring of different VoIP networks through SIP protocol.
To monitor the network for alarms like 1. Power failures, 2. BER, FER, and circuits down alarms).
Understanding of Monitoring Tools like

NMS


ONMS


ODINE


PRTG


ORIEN


Perform troubleshooting & reporting.
Communicate with site ENGINEERS and other NOCs.
Escalate problems to the appropriate personnel level using FOOTPRINTS and EMAILS
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