EXPERIENCE
Verscom Technologies:
Designation:
Network Operation Center Engineer
Duration:
August to November 2015
Location:
Lahore, Pakistan
Responsibilities
Monitoring of different VoIP networks through SIP protocol.
To monitor the network for alarms like 1. Power failures, 2. BER, FER, and circuits down alarms).
Understanding of Monitoring Tools like
NMS
ONMS
ODINE
PRTG
ORIEN
Perform troubleshooting & reporting.
Communicate with site ENGINEERS and other NOCs.
Escalate problems to the appropriate personnel level using FOOTPRINTS and EMAILS